Thursday, July 10, 2014

Task sequence fails with 0x80004005 - error while retrieving policy

One of our technicians was getting this error on two Dell OptiPlex 980's. WinPE would boot, he would click Next, then instead of getting the task sequence selection window, it would bomb out with the error above.

I found many possible solutions, and some were pretty extreme (deleting the MP and re-adding it, rebuilding packages, etc.). I'm glad I didn't try the most extreme solution first. As always, start simple!

I found this article which suggested it might be a date/time issue. We checked the BIOS, and the date/time was way off. After setting it to the correct date & time, the task sequence window came up and he imaged with no issue!

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