When we tried to image a Dell OptiPlex 9020 with Windows 8.1, the screen would go black after applying the drivers, and we never got a logon screen. I had heard of this issue, but people would also get the mouse cursor. We were not. I tried multiple driver cabs from Dell, all had the same issue.
First, I disabled the 9020 driver step:
I ran the task sequence again, and the system imaged fine. There were only 3 devices missing drivers on the small form factor, and 2 on the tower. I was able to apply those from our existing extracted driver cab.
I noted the missing drivers and then disabled all the 9020 drivers excepts these 4:
Both versions of the 9020 started imaging properly. I had one more issue, though. The deployment would fail after hanging on installing software updates. I found
this article which recommends updating your WIM with the software updates to avoid this issue. That did the trick, and our 9020's are imaging happily!
